I can’t think of another multi-billion dollar company that has as many basic fundamental problems as much as NFLX. (I’m not referring to last week’s article on NLFX’s Off Balance Sheet concerns. We’re talking about real basics here.)
Netflix, meet Porter… As in Porter’s Five Forces.
- Threat of New Entrants.
This has a lot to do with a business’ Barriers to Entry. If a business is profitable and doesn’t have high barriers to enter that field, other companies will come into that marketplace and compete.In NFLX’s case, while the large content costs can deter smaller new entries to this market, there are many large and well funded companies that are interested in this space. A perfect example is VZ & CSTR JV “Redbox Instant by Verizon”. Other Cable & Satellite companies, other Telcos, even names like WMT & BBY have either already entered (& exited) or have shown interest in entering the space.
- Threat of Substitute Products.
The Threat of New Entrants were for the exact (or relatively similar) product. Now we’re talking about a substitute product that will deter customers from using NFLX.AAPL & GOOG are looking to enter the TV space, (depending on their final products,) they’re clearly a threat. Another example is HBO (with “HBO Go”) & other content companies developing a new method of distribution for their content.
- Bargaining Power of Customers.
How much more can a company charge for their goods? (or more likely in our case…) How much less will they have to charge to keep their customers happy?If you sign a two year contract with VZ, (and they subsides your cell phone’s cost), you’re locked in. Call them to cancel/negotiate your contract and see what happens. You have almost no bargaining power.
What does NFLX have on you? They tried (multiple times) to change the pricing of their services (in almost every case to try and make more money), each time it ended with a debacle.
- Bargaining Power of Suppliers.
Here we are talking about input costs. The money companies have to PAY to suppliers to create their products.As competition continues to kill the industry participants, there might be a time where there will be so few purchasers of content that the survivors will have some bargaining power, but as of now – just look at NFLX’s recent contract renewals – suppliers have the upper hand.
- Competitive Rivalry within an Industry.
This all about intensity. In some industries, competitors work together as an oligopoly, and together try to keep the advantages of a monopoly.
When your largest competitor (AMZN) doesn’t care about profits, I think it’s fair to say you’ll have tough competition. They keep on adding more & more content to try to build their “Prime” eco-system making NFLX’s product less valuable by the day. Of course Hulu, HBO Go, VZ-CSTR etc are not too friendly themselves.
Porter’s Five Forces might not be as exciting as finding accounting irregularities, but they highlight the real pressures on a company’s fundamental metrics. The combination of the above leads me to believe revenue growth for NFLX will continue to slow, margins will continue to get crushed, which will cause any remaining profits to vanish.
- MicroFundy





I think the barriers to entry are much higher than you suggest. No one else has gotten close to the content pool NFLX has. Yes, there are bit players. But if you want what NFLX offers, there’s no other service you would consider.
I would agree that the barriers to enter their exact business is pretty high. The issue is because the other 4 forces are so against this model, people are tweaking it. (See CSTR-VZ deal)
So to be more direct, you might be right that barriers are higher than what i was suggesting, but any offset to barriers are picked up via threat of substitutes.
great approach, i enjoyed reading this!
Good shit
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The way I see it, hbo go and hulu are supplementary to netflix in most cases and not mutually exclusive.I think the other competitors are less of a threat than you imply as they are pay per view models (as supposed to subscription service) which is almost certainly a losing proposition. You also neglect to mention the most important dynamic of this business which is scale advantage. This is truly a business where growth feeds into itself (more subscription premiums collected = more money to buy content). This is very good for netflix, seeing as they are in the # 1 position by every metric and are widening the gap between them and their competition. Netflix has very strong customer captivity and is unlikely to see a reversal of fortune. They owe this not only to having the best content base but also having an INCREDIBLE user interface (which most investors/analysts overlook and underestimate). I have been a subscriber myself for ~5 years and their interface is probably the most intuitive on the web and it only seems to get better. This is no accident, they have spent quite a bit of time and energy perfecting it, supported by the fact that they have the best user data bc they have the most users (personal que and suggestions) so add that to both barriers to entry and self-reinforcing scale advantages. As far as the tech giants are concerned I think their interest in the space is a net plus for nflx, any (every) one of them has good reason to want to own it.
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